FAQ

1. What is your standard lead time for back order items?

Typically online orders will ship within two business days. If an item is not in stock we will provide you with an expected ship date. We will also work with you to accommodate an expedited order just contact us with your delivery requirements PH: (909) 230-4100.

2. Why are the prices on the website different from the price sheets and/or sales quotes?

Abestindustrialsupply.com and distribution center are separate entities, thus pricing will tend to differ slightly. Special promotions are held at each entity therefore it is to your advantage to take the better price. In the event of a pricing error on our web site, we will honor the transaction once it has been completed.

3. Where are your products made?

Our products are manufactured in Japan and Taiwan.

4. What is the degree of reliability of your products?

Abestindustrialsupply.com products are designed for maximum efficiency and reliability. Our Japanese products boast of extremely low 0.03% defective ratio. All Abestindustrialsupply.com products carry our standard 1 year limited warranty.

5. Are Abestindustrialsupply.com products repairable?

Our products have a limited warranty and are fully repairable. Item break-downs and troubleshooting directions are posted on our website for your reference and our representatives are highly trained to field many technical questions. Please feel free to contact us for repair kits, parts availability or help with any product.

6. Does Abestindustrialsupply.com manufacture special order items?

At Abestindustrialsupply.com we pride ourselves in working with OEM items. We work with the client to satisfy any special specifications that they may need for their product. We do special order items to fit your requirements. We have the capability to design equipment specifically to your requirements or manufacture equipment based on provided drawings.